Dementia Care Home

Amber View Care Home

35 Wagstaff Lane, Nottingham, Nottinghamshire, NG16 5JL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds22
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2022-11-09

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People describe the atmosphere as notably calm and comfortable. The staff team comes across as consistently friendly and approachable, with families feeling welcomed whenever they visit. There's a sense that residents are treated with warmth and respect in their day-to-day lives.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-11-09

  • Is this home safe?

    Good
    The home received a Good rating for Safe at its September 2022 inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to safeguarding concerns. The published summary does not include specific inspector observations, staffing ratios, or detail on how medicines are administered. A Good rating indicates inspectors were satisfied with safety arrangements at the time of the visit.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for Effective at its September 2022 inspection. This domain covers staff training, care planning, healthcare access, nutrition, and hydration. The published summary does not include specific detail on dementia training content, how frequently care plans are reviewed, how GP referrals are managed, or what food is like day to day. Dementia is listed as a specialism, which means the home should have specific competencies in this area, but the inspection report does not describe what those look like in practice.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating for Caring at its September 2022 inspection. This domain covers staff warmth, dignity, respect, and how well the home supports people to remain independent. The published summary does not include direct inspector observations of staff interactions, resident quotes, or specific examples of how dignity is protected in practice. A Good rating confirms inspectors were satisfied, but the evidence behind it is not visible in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home received a Good rating for Responsive at its September 2022 inspection. This domain covers how well the home tailors its care and activities to individuals, how it handles complaints, and how it supports people at end of life. The published summary does not include specific examples of activities offered, how the home supports people with more advanced dementia to engage, or how end-of-life plans are developed with families. A Good rating indicates inspectors were satisfied with responsiveness at the time of the visit.
    Verified by inspector
  • Is the home well-led?

    Good
    The home received a Good rating for Well-led at its September 2022 inspection. A named registered manager, Mrs Andrea Mrozowski Charlesworth, is in post and is also listed as the nominated individual for the provider, Belvedere Care Homes Ltd. This dual role means she holds both operational and regulatory responsibility for the home. The published summary does not include specific detail on staff culture, governance systems, how complaints are handled, or how the home learns from incidents and near-misses.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Amber View provides care for adults both under and over 65, including those living with dementia, mental health conditions or physical disabilities. This broad range means they're set up to support people with varying and complex needs. While dementia care is offered here, specific details about their approach aren't widely documented. A visit would help you understand how they support residents with memory loss and what specialist training their team has. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Amber View Care Home was rated Good across all five inspection domains, which is a positive baseline. However, the published inspection report contains very limited specific detail, observations, or testimony, so most scores reflect a confirmed but undetailed picture rather than strong direct evidence.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People describe the atmosphere as notably calm and comfortable. The staff team comes across as consistently friendly and approachable, with families feeling welcomed whenever they visit. There's a sense that residents are treated with warmth and respect in their day-to-day lives.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Sometimes the smallest gestures matter most — like when staff here helped arrange a special birthday celebration for one resident.

DCC Recommendation

Worth a visit

Amber View Care Home, at 35 Wagstaff Lane, Nottingham, was rated Good across all five inspection domains at its inspection in September 2022. The home is a 22-bed residential service run by Belvedere Care Homes Ltd, with a named and registered manager, Mrs Andrea Mrozowski Charlesworth, in post. It supports people over and under 65 with dementia, mental health conditions, and physical disabilities. A consistent Good rating with a stable trend is a reassuring baseline. The main limitation here is that the published inspection summary contains very little specific detail: no direct observations of staff interactions, no resident or family quotes, and no specifics on staffing ratios, food, activities, or dementia care practice. This means the Good rating confirms that inspectors were satisfied, but it does not give you the granular picture you need to make a confident decision. On your visit, ask to see last week's actual staffing rota (counting permanent versus agency names and night shift numbers), watch how staff interact with your parent in corridors and communal spaces, and ask specifically how the home supports people living with dementia on a one-to-one basis.

The three questions to ask when you visit

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In Their Own Words

How Amber View Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Amber View Care Home says about itself

Where staff warmth creates a peaceful environment for complex care

Residential home in Nottingham: True Peace of Mind

Finding the right place for someone who needs specialist support can feel overwhelming. Amber View Care Home in Nottingham offers care for people with dementia, mental health conditions and physical disabilities. Families visiting here have found a quiet, clean environment where staff show genuine kindness in their daily interactions.

Care & specialisms

Who they care for

    Amber View provides care for adults both under and over 65, including those living with dementia, mental health conditions or physical disabilities. This broad range means they're set up to support people with varying and complex needs.

    How they describe their dementia care

    While dementia care is offered here, specific details about their approach aren't widely documented. A visit would help you understand how they support residents with memory loss and what specialist training their team has.

    “Sometimes the smallest gestures matter most — like when staff here helped arrange a special birthday celebration for one resident.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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